Any possible way to view sent or recieved text messages
jamalgt65
Newbie

Hi all,

Is there any possible way for me to view texts that I have sent or received?

The reason I ask is because, this past Monday (01/05/2015), I received a text with some very important details that I need, and like an idiot, I deleted the conversation by accident from my phone, losing the entire message history in the process.

All help is greatly appreciated.

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vzw_customer_support
Customer Service Rep

jamalgt65 we'll make sure everything is clear! Verizon Messages allows you to view texts online, however since the text is deleted then it's unable to be retrieved. You can view the past 90 days of the messaging details (phone number, time, and date) from My Verizon to help put the pieces together.

AshleyS_VZW
Follow us on Twitter @VZWSupport

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kh_jenn
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic. Thank you.

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MusicGeek
Newbie

yeah how do you access it because my phn screen is broken and i dont no wat the texts are is there any way i can see the content of the texts ?

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vzw_customer_support
Customer Service Rep

MusicGeek, we don't want you to miss any important text messages. I apologize. There's not an alternative option to view your text messages elsewhere. However, do you have an alternate phone that you can activate on your line temporarily?


http://www.verizonwireless.com/b2c/nso/enterDeviceId.do?&&intcmp=SearchBanner:activation%20-%20table...


Do you have insurance on your device? 


http://www.verizonwireless.com/support/equipment-protection-overview/?intcmp=SearchBanner:insurance:...


LasinaH_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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vzw_customer_support
Customer Service Rep

jamalgt65 we'll make sure everything is clear! Verizon Messages allows you to view texts online, however since the text is deleted then it's unable to be retrieved. You can view the past 90 days of the messaging details (phone number, time, and date) from My Verizon to help put the pieces together.

AshleyS_VZW
Follow us on Twitter @VZWSupport

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Jessdb09
Newbie

How do you access these?

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sconley35
Newbie

I see that there are only 90 days of messages for me to view, can I possibly see more than that? I am trying to find a way to view January, February, and March of this year... is there anyway I can do that?

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vzw_customer_support
Customer Service Rep
sconley35, you will only be able to retrieve text messages for only up to 90 days. After 90 days you will only be able to view time , date and the mobile number to that message was sent in your billing detail summary. You can also access this on your My Verizon.
YareliM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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Cyndel1987
Newbie

Where do we go to view messages on the app

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kristen26
Newbie

How do I do this?  I was recently out of the country and my phone was off or I was only using wifi over the past week.  I came back yesterday, turned on my phone and data and no text messages that were sent to me came through.  Relatives and a co-worker both said they sent text messages during that time and a few text messages did come through on my iMessage when I turned on my computer that never went to my phone.  I'm very confused where these messages are and how I can view them...

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vzw_customer_support
Customer Service Rep

Text messaging is how I keep connected and I am sure you feel the same kristen26 . Just so that we are on the same page, are all of these missing messages iMessages or regular text messages?
RosanneM_VZW
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If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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kristen26
Newbie

Any advice here, I still haven't recieved a response. Thanks!

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vzw_customer_support
Customer Service Rep

kristen26,


We apologize for the delay. There are a couple of different things that could have happened. If you were using iMessages and out of the country at times the iMessage server from Apple may have some issues. If this is the case it does send as a regular text message. While being on wifi it would not go through until you are back on the server. The messages are only kept on the server for 3 days. After this time, it will not be sent. This could be the reason why you did not receive the messages.


RobinD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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kristen26
Newbie

They should be a combination, mostly iMessages though.

Best,

Kristen

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