$540 via promo credit when you add a new smartphone line with your own 4G/5G smartphone on postpaid Unlimited Plus plan between 5/18/23 - 5/31/23 & port-in req'd. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
I got denied insurance claim because I kept on using my phone on home wi-fi network during this COVID-19 home lockdown.
Basically, until you use your phone on verizon network after purchasing the insurance, (for e.g. using your phone on wi-fi network means to them same as not using your phone) Asurion will not cover your phone's damage.
People coming up with these small print & obscure rules on insurance pamphlets that they have on their website but won't let you know **Explicitly** should seriously reconsider doing some other work rather than ruining it for everyone.
Especially, Asurion's customer rep who was so happy to prove that on their website's pamphlet page 8 section 2, a, 2, this rule that was written in most vague language with jargons, was evidence that my claim's denial was all my fault. pathetic.
I've saddened dot learn of your experience you had with the Asurion representative. I wished I could speak on their policies but they are a separate company from Verizon Wireless and they have their own policies and procedures.
Can you tell me if you have a working device right now?