I want to know how to file a formal complaint for being lied to twice about a change in my bill?
Hey there, CJohnson32783, I'm sorry to hear there was an issue as we always want to provide you with the right information. We can help you out with your concerns. Can you tell us more about what happened, please?
-Lauren
I am curious, did you ever get this resolved? I too have asked Verizon how to file a complaint and receive nothing but the runaround.
