I WOULD LIKE TO KNOW WHEN THE 15GB WILL BE CREDITED TO MY ACCOUNT? I REC'D THE TEXT MESSAGE EARLIER THIS EVENING BUT STILL DO NOT SEE IT IN MY VERIZON APP
We truly understand that this crisis has impacted millions, and we are here to help.
The 15 GB is something we are doing to help out during this crisis. This is something we are doing behind the scenes. You are not going to see this in your plan details as this is not part of your "plan details". Click here for the FAQs that will provide more information on what we are assisting with
See the important policy information and special offers sections.
Does that help to clear this up for you?
I’m kind of skeptical about this. According to your FAQ the only eligible shared plans are
- More Everything Plans, Verizon Plans 1.0 and 2.0 (e.g., S, M, L, XL, XXL), Just Kids
I’m on the 5GB plan, which is not listed.