Call Forwarding Does NotWork
bckrajci
Newbie

I tried entering the *72 plus phone number on my landline. All I get is "sorry we cannot place the number you have dialed." I can't figure out what I am doing wrong, but I really need call forwarding to work.

 

 

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Thank you for reaching out for support, we appreciate your efforts. To make sure we're aligned, did

you wait for the two beeps before entering the number?

 

*72 or rotary dial 1.1.7.2 to activate call forwarding, when you hear two short tones. At the tone, dial the telephone number where you want your calls forwarded to; when the call is answered, the feature has been activated.

 

-Melissa

0 Likes