Call cannot be completed

FrustratedUser1234

I get this message when trying to call a number that I know is a working number: " Welcome to Verizon wireless. Your call cannot be completed as dialed, please check the number and dial again..." 

I have tried rebooting, directly entering the number with and without the +1, made sure there are no co facts with that number. What else could be wdong? 

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5 Replies
vzw_customer_support
Customer Service Rep

Happy Monday! Being on top of your service is vital, especially if you are encountering dialing issues. Verizon is here to help.

 

When did the issue start? What recent changes have been made? Who else is experiencing this problem? Are you able to text the line? Are you able to call other numbers? Can that phone number contact you?

~Gilbert

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Started a week ago. First time trying to call the number. Happens with my wife’s phone as well. The number we are calling is a business and they can receive other calls.

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vzw_customer_support
Customer Service Rep

Thank you for sharing these details. We sent a Private Message to further assist you. ~Geo

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Leejustlee
Newbie

I can call other numbers and receive calls that is a land line so no text

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vzw_customer_support
Customer Service Rep

Leejustlee, we want to help out with any service concerns you may have. Could you please tell us a bit more about what's going on? Is your landline with Verizon Wireless or Fios?

~Izzy

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