Call log not working

Taymae604
Newbie

Is there a reason I haven’t been able to see my call log for two days?

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3 Replies
vzw_customer_support
Customer Service Rep

 

Seeing the Call log is a something we always want you to be able to do. Have you had any changes to the account? Are you using our App or web browser? -Joe

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hhdawg25
Enthusiast - Level 3

It’s not working again. This happens all the time. On both lines, the call log hasn’t updated since the 18th. When will this be fixed?  And permanently fixed?

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vzw_customer_support
Customer Service Rep

We appreciate your update. Since last chatting, we have identified an issue where usage details are not displayed. We thank you for your patience and understand this is an inconvenience. Our support teams are aware and working to resolve the usage display issue as soon as possible.

-Deb

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