Calls still blocked on unblocked number
FrustratedSwitch
Enthusiast - Level 1

I had blocked a phone number in the Verizon app, and then unblocked it. The person whose number I blocked still is unable to call/text me, even though the block was taken off, and the number is showing on my “previously blocked” list. Any ideas why this might be? I have turned off the phone, I have removed the Call Filter app completely and they're still getting blocked with their calls being automatically rejected and blocked with a blue circle and an "A."

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vzw_customer_support
Customer Service Rep

 

Good morning. We always want the calls that you need delivered to you. We will send a private note to get started with troubleshooting. -Joe

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