Can't hear just one person on my contact list, but they can hear me.
Boiled
Newbie

When one particular caller calls me, my wife, the call connects. I hear her fine, she can't hear me. I call her back and there are no problems. Both of us have Android phones, I own a TCL and  am on TRACFONE(verizon),she owns a S22+ and  is on Verizon. 

Problem only started this month but has continued roughly 4 weeks.

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Re: Can't hear just one person on my contact list, but they can hear me.
vzw_customer_support
Customer Service Rep

Hey Boiled, we'd be happy to look into any issues you're experiencing with your calls! Apologies for the confusion, as the title of the post is the opposite of the first sentence, and I want to make sure we're on the same page. To clarify, you can hear your wife, but she can't hear you, is that correct? Are you listed on your wife's Verizon account as an account manager, so that we can help troubleshoot her Verizon line with you?

~Izzy

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Re: Can't hear just one person on my contact list, but they can hear me.
Boiled
Newbie

Sorry, you are correct. 

When I call my Husband, he can hear me,  but I cannot hear him.  So I have to call him  and wait for him to call me back.  When he calls me, I can hear him just fine.

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Re: Can't hear just one person on my contact list, but they can hear me.
vzw_customer_support
Customer Service Rep

Thank you for this info, Boiled. Does your husband have Verizon? Does he have any issues hearing others when they call him? 

-Natasha

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