Can’t receive 6 digit 2 factor authentication codes
anthonyexclusive
Enthusiast - Level 1

A few days ago. I am not able to receive any 6 digit 2 factor authentication codes. I have a 12 pro max running iOS 15.6.1. I tried banking apps, dating apps, can’t receive any. I am not sure if I can get regular SMS texts from friends who have android but I texted a friend who has android and they have not responded for a few days

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vzw_customer_support
Customer Service Rep

We certainly want to make sure you get all your messages! When you text a non-iphone user, do you get any error on your side? Are you using the standard text app with your phone or another texting app instead? -Nikki

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anthonyexclusive
Enthusiast - Level 1

I do not get an error on my side when I text an android phone. I am using the built in messages on iPhone 

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vzw_customer_support
Customer Service Rep

Thank you! Have you reset your network settings? This link has the steps: http://spr.ly/6605MDVHU -Nikki

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