Can't reorder after canceling
Slep28
Enthusiast - Level 1

I pre-ordered the S24 through Samsung website selecting Verizon that's my carrier everything went okay I changed my mind and wanted a different color I canceled the order I got the confirmation email I tried to reorder and I couldn't Verizon saying it's still pending but it's been canceled ,

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vzw_customer_support
Customer Service Rep

Happy Tuesday! Being on top of your account is vital, especially if you are managing your order status. Verizon is here to help.

 

You can administer your purchases through your My Verizon by following the steps on this link: https://www.verizon.com/support/knowledge-base-209511/.

 

We sent you a Private Message, please review at your earliest convenience.

~Gilbert

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