Can't turn on mobile hotspot.
Mfieldssc
Newbie

I'm on a 12gb  verizon plan, but don'tseem able to turn on mobile hotspot.  Any ideas?

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smith6612
Community Leader
Community Leader

What error do you receive when trying to turn on the hotspot? What phone do you use? Is your 12GB plan one of the newer plans with Hotspot included?

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vzw_customer_support
Customer Service Rep
Mfieldssc,

Mobile Hotspot is definitely a fabulous feature to be able to use. asked some great questions already. I would also recommend double checking your line's features in your My Verizon account online. Just check and make sure there is not anything blocking your hotspot feature.


ChristinaM_VZW
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If my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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