I cancelled an order over a week ago. I still cannot upgrade the line.
The person on chat tried to convince me to upgrade a different line and then switch it over. I do not want to do this because of all the issues I've already encountered.
I've spent hours on the chat and phone with Verizon over this. I'm ready to switch to a different carrier. This experience to give Verizon $1000 for a new phone has been awful.
Is there anyway to fix the status on the line back to upgrade eligible after an order cancellation???