Cannot Receive Short Code Text Messages
poppie1947
Newbie

I am not able to receive "short code" text messages on my iPhone 14 Pro.  These are apparently used to send verification codes to access sites like Google, banks, etc.   I upgraded to IOS 17.3.1 and still cannot receive them.   This is preventing me from receiving verification texts from various sources and completing 2 step verifications.  Called Verizon Tech Support and no help.  Any ideas as to how to rectify this?  I don't seem to be able to receive any.  My wife receives them from Google but not from any other site.

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Re: Cannot Receive Short Code Text Messages
vzw_customer_support
Customer Service Rep

Thank you for reaching out to us on this platform. Being able to receive short code messages is crucial, and we are here to help. Please tell us, have you been able to check if there are blocks for short code message set it up for your line via My Verizon? Check the following links with valuable information.

https://www.verizon.com/support/text-messaging-faqs/

 

https://www.verizon.com/support/knowledge-base-91643/

~Maria

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