One of my sub accounts apparently has a cash only restriction on it. I have spent hours and hours with customer service both online and in the store. Nobody seems to know anything about the restriction - what caused it, how long it is in effect for or how I can get it removed. I have had at least two tickets created and numerous reps promising to figure it out and call me back. Nothing. This has been going on for over a MONTH. Have been a wireless customer and Fios customer for 20 years with perfect credit. This is beyond infuriating
Hello SeaHawkNation, we're sorry for the issues you have encountered with your account. We will be sending you a private message to further assist.
~Ivone
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