Cel tower needs service.

[ddochter]

The cel tower Area Center 9219_336397_1_1  signal strength is significantly low (i.e. TAC ECI 921986092044, eNB-LCID3362[phone number removed per the Verizon Terms of Service]

[vzw_customer_support]

Hello, ddochter, we just wanted to check in to see how things are going with your service! Are you currently running into issues? If so, can you let us know what's going on? When did this start?

-Lauren

[ddochter]

I will have to go check the signal strength in that areas. I use an Android Ap called Network Cel Info. How can I send you screen shots of the readings?

[vzw_customer_support]

We can take a look at this area to ensure that there are no service interruptions. When did this start? ~Peter

[ddochter]

The poor coverage has been going on for some time now (months().
I have come  readouts from my Android phone app Network Cel Info but you need to give me upload privilege. 

[ddochter]

I tried uploading an image but received the following error:

An Unexpected Error has occurred.

[ddochter]

Let me know where I can drop these graphics ... 

[ddochter]

How can I escalate this issue?

[vzw_customer_support]

@ddochter  wrote: How can I escalate this issue?

We need more details to properly troubleshoot what's going on, and look into if a ticket with our Network Engineers is needed. To get those details, I've sent a Private Message so you can share those with us. 

-John