An Accepted Solution is available for this post.
Cell Phone With SIM card stolen and phone cloned.
Someoneelse99
Enthusiast - Level 1
‎08-16-2023 10:24 PM

I have had a cell phone stolen and it had the SIM card in it.  The thieves have cloned the phone and are using my data.  Where do I go from here?

0 Likes
2 Replies
An Accepted Solution is available for this post.
vzw_customer_support
Customer Service Rep
‎08-19-2023 05:23 AM

 

We're sorry to read that your device was stolen and we want to help safeguard your account. We'll be sending a private note. ~Peter

0 Likes
An Accepted Solution is available for this post.
vzw_customer_support
Customer Service Rep
‎08-19-2023 11:32 AM

We're here for you and want to help as much as possible. Please reach out to us here or you can reach out to our phone and chat counterparts using this link: https://www.verizon.com/support/contact-us/

~Jesse

0 Likes