Cell coverage in north Mentor, OH
M4406
Enthusiast - Level 1

What happened to cell coverage in north Mentor, OH.  Formerly had 4 or 5 bars, good signal... the last few weeks have had 1 bar or less and often cannot make a call from my cell at home or in this area.  Did that storm a few weeks ago damage a tower?  When will this be corrected?

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with service after a storm. Let's figure out what's going on and make sure things get back to normal soon. We'll send you a Private Note s we can gather more details.

~Jesse

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M4406
Enthusiast - Level 1
 
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vzw_customer_support
Customer Service Rep

It seems like we didn't receive a reply to our last message. We are always here to help out, if you still need assistance, please provide us with the previously requested information, and well be happy to look into this.

~Freddy

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