The Community is in Read-Only Mode as we get ready to unveil a brand-new experience. Stay tuned - something amazing is on the way!
I've been a Verizon customer for over 23 years. I initially chose Verizon, despite being more expensive, because I could get coverage in more remote areas than any other cell phone besides AT&T.
Lately (2025 ?) I have no coverage in those same areas, yet friends with T-Mobile have service. I'm done. Who has good experience with remote coverage in Oregon/Washington?
Solved! Go to Correct Answer
I’m sorry to hear about the service trouble you’ve been experiencing. I’d recommend beginning with our Device Troubleshooting Assistant, which is available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile
If you still require assistance or need additional troubleshooting, please contact us for support.
-John
Sorry to hear your service has declined so much in recent years. There are a lot of factors which can reduce signal strength, including but not limited to: more traffic on the towers now, landscape features (hills, mountains, bodies of water, dense forests) interfering with signal reception, and increasing push to 5G service causing radio waves to not travel as far.
I don't live in/travel to that part of the country, so can't say anything about how the other guys perform there, but if your neighbors/friends who are there are reporting better coverage with someone else, might be time to port. All the big carriers offer a free trial period if your phone is unlocked and dual SIM/eSIM capable.
I’m sorry to hear about the service trouble you’ve been experiencing. I’d recommend beginning with our Device Troubleshooting Assistant, which is available 24/7 to help our customers answer common questions and fix many issues: https://www.verizon.com/support/devices/#mobile
If you still require assistance or need additional troubleshooting, please contact us for support.
-John
Start a new topic or ask questions in the open forum.
