I got my new iPhone 15 Pro Max last September and switched from T-Mobile. Since then I experiencing reception issues that I didn’t have before. Most of my workplace I have only 1 bar or “SOS” in Arlington VA area. I’m at home now and have 1 bar while I’m typing this. How can we boost the signal?
Hello, seuss, thanks for reaching out in reference to your service. So we can best assist, we will be reaching out via Private Note.
-Lauren
First of all, I appreciate CS’s efforts that they actively responded my problems very quickly. However, they didn’t get my point. I asked their poor cell reception based on comparison but they recommended to use Wi-Fi calls. I visited a local restaurant last night with two friends. One (A) is on Sprint and the other one (B) is on Verizon like me. While A got 6 bars, B and I are “SOS”. If all SP deliver same quality then I would get it but it’s not 2000s, it’s 2023. If I get zero signals every indoor, what can I do? What if they don’t allow me to use their Wi-Fi? Btw, friend A told me the secret, turn off Wi-Fi then can get a signal which worked for minutes.
I switched to Verizon through trade-in and I don’t know whether I can cancel it.
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