Complaint about billing

vickiecas
Enthusiast - Level 1

How can I resolve an issue with Verizon when the employees in the store tell you one thing, the customer service tells you another thing and what they say they are going to do doesn't get done. There is no email to talk to anyone. I am so tired of no one helping or doing anything when there is a legitimate problem. 

2 Replies
SynthpopAddict
Champion - Level 2

If you've been struggling with Verizon for a long time and can't get it resolved, use a search engine to look for 3rd party sources to help.

-------------
I'm not a Verizon employee, just another customer trying to help.
0 Likes
vzw_customer_support
Customer Service Rep

Hello vickiecas, we're sorry your having issues. Can you please elaborate further on your situation. What's going on? 

~Ivone

0 Likes