Complaint regarding trade in
MARGOJENKINS5
Enthusiast - Level 2

I need to file a complaint regarding my last trade in experience- lost out on thousands of dollars at this time after spending hours of my time in the phone with Verizon reps. How do I proceed?

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Re: Complaint regarding trade in
vzw_customer_support
Customer Service Rep

Hello MARGOJENKINS5, we're concerned to learn about your experience with our trade-in program, and would love to help!  Please send us a private note to better assist. ~Baldo

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Re: Complaint regarding trade in
MARGOJENKINS5
Enthusiast - Level 2

I’ve called customer service several times with no resolution. Hours of my time wasted.

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