Complaint

Ssch2
Newbie

I went to the verizon store and they told me if I switched to verizon I would get a new phone for 300.Now it's 24 dollars a month plus 90 dollars for unlimited which he never mentioned

0 Likes
1 Reply
vzw_customer_support
Customer Service Rep

Hello, Ssch2, thanks for reaching out in reference to your bill. We know it's important for your charges to be what you expected when starting your service. To make sure we're on the same page, was there an offer for the phone you purchased? Did you trade in your previous phone in order to get a discount on the new one by chance? With regard to your plan costs, how much did you expect that to be monthly?

-Lauren

0 Likes