Compliment an employee

[Rblancq]

Please send me a form to compliment a Verizon employee.

[vzw_customer_support]

We understand you need the form, Rblancq. Please PM us, so we can share with you the information there.

[Rblancq]

What does that mean?  How do I private message you?

[Rblancq]

Never mind.  I found it.

[vzw_customer_support]

Glad you found it. We will be waiting to receive the PM request so that we can provide personalized assistance. Thank you!

~Sonia

[Rblancq]

I found the mechanism for sending a private message.  I have sent a private message.  Nobody has responded to my private message.  I still need somebody to respond.

[Rblancq]

Sonia,

I have sent a PM and I have received no response.  Is anyone going to get back to me?  It should not be this hard to compliment or commend an employee.

[vzw_customer_support]

We appreciate you taking the time to reach out. I apologize as we do not have a previous Private Note in our database from you. What steps did you take to send the message? 

-Yale

[Rblancq]

 Here is a screen shot of the Private Message I sent.   Is this not the right place?  Yale, can you specifically give me the form or the link so I can commend an employee?  This is ridiculous.