We’ve been told by our local Verizon store that the towers have been down in our area causing significant connectivity issues. When will this be resolved? Why haven’t we been notified directly? Will there be a reimbursement?
I’m trying to understand the process and how to get notified about these types of things.
We're terribly sorry for the issues you're encountering, Runner_girl. We would love to check into your issue. Where are you located? When did your issue being?
~Ivone
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