I signed up with Verizon almost 2 years ago. Terrible company. I called to see when my contract was up. They told me I had 19 month left. That is wrong, I only had a 2 year contract. They said they changed  it.  I never signed a new contract and I never agreed to this. This is against the law to alter a contract. I am filing a report with the Attorneys General  office. It will not be first report filed which I found out. Also they would not give me the senior citizen rate which my friends had. This company does not care if they lose customers. They need a new Boss. I have never dealt with a cell phone company so terrible.

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