Coverage in Getzville, NY

Matt8792
Newbie

Has anyone else had a sudden drop in Verizon signal? All of a sudden, (the last few months), I can’t receive calls while inside or outside of my home. I have one bar of service. After numerous troubleshoots with Verizon agents, I’ve been continually told it’s my phone or my phone plan. However my wife’s phone, as well as my work phone all lack adequate service. We used to have full bars of service while in our home! 

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vzw_customer_support
Community Manager
Community Manager

Hi there! Sorry to hear about your service issues. We know the importance of staying connected. I have sent you a private message to review some troubelshooting steps. 

-Nikki

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vzw_customer_support
Community Manager
Community Manager

We had sent a Private Message to continue the discussion related to your recent service concerns. We will need to review your individual account to help troubleshoot, run diagnostics, and potentially file a network ticket.

 

Please contact us if you still need support. 

 

~Izzy

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