Coverage in SW Champaign Illinois
Enthusiast - Level 1

In Illinois , Champaign. 61822. Coverage in our neighborhood is almost non existent. It used to be not very good at times, now my ability to text, both send and receive has deteriorated. Can not use text for dual factor authenication. The coverage, while never very good has definitely begun to get worse in past 2-3 months. Anyone else having the same issue?

Re: Coverage in SW Champaign Illinois
Customer Service Rep

Having reliable service is certainly a must. We do not like to see that  you have come across any issues, Stavins. You mentioned this is occurring in your neighborhood. How far from away from your home would you say you have to be before you are able to use services without issue? Is there anyone else on your account having the same problems?