I found a useful article on dealing with Verizon Wireless Customer Service on eHow.com at this location:
http://www.ehow.com/how_5773199__or-verizon-wireless-customer-service.html?shared=true
ROLODEX wrote:I found a useful article on dealing with Verizon Wireless Customer Service on eHow.com at this location:
http://www.ehow.com/how_5773199__or-verizon-wireless-customer-service.html?shared=true
Consumer Reports rated VZW number one in 26 major markets in the U.S., including in the category of customer service. I guess they must be doing something right.
I don't think it's at all necessary to follow the steps in the article you cited. Most common account questions can be answered online using My Verizon.
Start a new topic or ask questions in the open forum.
