Dear Verizon Customer Service,
I hope this message finds you well. I am writing to request compensation for the significant inconvenience I have experienced regarding a recent transaction. On August 6, 2023, I returned an iPhone 14 Pro within the specified return period. Unfortunately, due to a series of mishaps, the refund process has been protracted, causing me unnecessary stress and inconvenience.
The delay in receiving my refund, compounded by a check being sent to the wrong address and further delays in resending it, has resulted in an extended period of financial strain. I have remained patient and understanding throughout this ordeal, despite the initial expectation of a prompt resolution.
In light of the considerable time and energy I have devoted to resolving this matter and the extended delay in regaining access to my funds, I request Verizon to consider compensating me for the inconvenience. I believe a gesture of goodwill, such as a free phone, would help alleviate the distress and frustration I have endured.
I am committed to continuing my relationship with Verizon and appreciate your prompt attention to this matter. Please let me know how we can proceed to resolve this issue to our mutual satisfaction.
Thank you for your understanding and assistance
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