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Why is it hard to speak to a live person at Verizon?
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Oleskl69,
We always want to make sure you can get the support you need. That's crucial. You can always reach us at any of the contact options listed at https://www.verizon.com/support/contact-us/ . There is even an option there to have us call you if needed. We're also glad to support you right here for many issues. What seems to be going on?
AndrewT_VZW