Data Rollover
mleonard93
Enthusiast - Level 2

Is Verizon planning on offering a data rollover plan anytime soon?  It seems like it would be fair to the customers seeing that we pay for limited amounts of data each month.  We should be able to carry over what we don't use at the end of the billing cycle seeing that we paid for it.  It use to be done with minutes and now I see other providers offering data rollover.  It would be nice if Verizon would follow their lead.

Labels (1)
36 Replies
Weth
Legend

Verizon never had rollover minutes, and will not likely have rollover data.

Of course I like the idea and would love to have rollover data, but that would decrease Verizon's overage profits. So I do not see them offering it. AT&T, which did offer rollover minutes, has not even offered rollover data and they would be the logical one to do it first.

mleonard93
Enthusiast - Level 2

T-mobile just made the announcemnt this morning that they will be offering it to their custmers.  I was on a rollover plan with ATT and I kept the same plan my entire time.  Some people will raise and lower their plans and I could see how that may impact their profit.  I would even pay slightly more $5 a month'ish for a rollover data plan.  I think it's worth it.

Tidbits
Legend

Even though AT&T had rollover(was actually a Cingular thing. Cingular bought AT&T wireless. Changed their name to AT&T wireless and was later bought by AT&T which I find hilarious) they had an expiration date. You couldn't keep it indefinitely. So if a month or two had big xhunks you could lose it at a prime moment where you may need it. Seen this happen on AT&T boards where people lost 800-1K minutes and had overages.

10linesLoyal
Enthusiast - Level 2

I'm sure there could be some legal action that can be approached with the help of the FCC. We pay for that data and it's a shame that Verizon can pocket that left over data that we rightfully purchase. If you think about, when you dine at a restaurant you have the option to take your food home with you, why? Because you paid for it. I think it would be logical to either charge at the end of the billing cycle for the amount of data used based on the pre-existing tier of data pricing. I mean  when you spend 130 dollars for 30 gigs and you only use 20 gigs is it really fair that Verizon just made extra money for something you paid for and is then is return stripped away from you? I think not. If all Verizon Customers would speak up I'm sure we could get their attention and make a valid point that they should not get more money for nothing when we don't get something for nothing.

Weth
Legend

First I would love roll over minutes, and it is a great marketing offer. 

But do not fool yourself into thinking there is a legal case against Verizon. The contract is clear you are paying for up to your limit to use in that month.   If Verizon offers the deal, and I have my doubts they will, it will be pure marketing and not for any legal reason. 

mleonard93
Enthusiast - Level 2

And to add to it 10linesLoyal, if you use more than your plan be sure that Verizon WILL charge you for going over!  How is this fair???  You pay for to much you get hosed....you pay for to little aaaaand you get hosed also.  I just saw that AT&T adopted the data rollover plan, although it's a feable attempt because you can only carry it over for one month.  REALLY??? what good is that garbage?  If Verizon does decide to do data rollover maybe they can do a data reset every 6 months.  I think that it would be fair to the consumer.  Any thoughts?

skabsteele
Enthusiast - Level 1

I agree that we should keep what we pay for.  With AT&T offering to buy out of contracts and offering rollover data it is extremely tempting to switch carriers.  It is something that I will be looking at for my family.Data Rollover

marve979
Enthusiast - Level 3

I agree that would only be fair since we are paying for that amount every month we should be able to bank the left over amount each month especially when we get charged by the gb in overage when we only go a couple of mb over some months that would greatly help us prevent overages each month.  Since family base will not even catch the usage right away sometimes and I am finding myself giving us an extra gb in reserve for that very reason, I should not have to pay for something that I am not going to get to use since it is Verizon systems set up that causes me to have to pay for it out of pocket each month and not be able to reserve it for the 2 year contracts that I sign on to.

abdiziriel
Enthusiast - Level 3

I would like to see that too. Tmobile is doing the rollover data and ATT. I don't count Sprint since their data service is really bad, at least on my area. But back to the topic, Verizon should consider to add this feature to customers. I agree totally that if we pay, lets say for 10gb and use 9, we should keep that extra gb and added to coming months. We should get what we pay for.

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dad_of_2
Specialist - Level 1

Everyone does know that you can make changes to your account at anytime. If you feel you are over paying for data then lower it, or use your phone more, so you use more of what you are paying for.

Since you pay rent monthly, let say you go on vacation for a week.  Does that mean you get a free week next month, becouse your did not use it? You did pay for it, but since you weren't home, you should get that week back.  It doesn't make since.  I agreed to pay rent and if I am not home, I still pay for it. I do not complain that if I am not home it's not fair to charge me.

If you agree to pay for a data package and you do not use it then change plans.  I have never understood roll over, granted I have never gone over on anything, so I haven't needed it.

10linesLoyal
Enthusiast - Level 2

I would have to disagree with your statement on rent. Your stuff is still occupying space. However it's like buying a bag of chips just because you didn't eat the whole bag doesn't give the company the right to take the rest, repackage it to pull a profit off of what you didn't consume.  You pay for the bag there for it is yours, not theirs. That is how consumerism works. You buy a product or services and you get what you paid for. I have ten lines, 30 gigs of data and you bet that I want what I paid for. I don't settle for someone else's thought on how my data is given our taken away from me. If I still have a gig left then give back to me because I'm not done with it. It's bad enough I have to go into my phone to control how apps suck down my data (including bloatware that Verizon packs on there) to make sure it's not sucking my data down without me knowing eventually causing my consumption to fluctuate. I mean if I go over one month but I'm under the same amount the next billing cycle it should balance out no being a close line to the neck. I mean mortgage companies lower your payments accordingly to the rise and fall in property taxes (in most states)  so why should this be any different?

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sprmankalel
Champion - Level 3

Simple solution to your issue. Use your 30GB every month or switch to a carrier that offers what you want. That's the freedom of choice. It really seems like you're unhappy with you're being offered and that another company is going to give you what you want. I say pay for their services.

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Weth
Legend

I did not realize you were forced into an agreement against your will.  You do not have the option of reinterpreting a contract after the fact.   If the agreement is 30 GB of data to be used in a 1 month period the that is the agreement.   I would love carry over, but I do not claim some consumerism right I bought that 30 GB to use to the end of time.  You are claiming something you did not voluntarily agree to. 

Your our mortgage example makes no sense whatsoever in this argument and the rent argument fits much better.  Or maybe a 30 day rental car agreement, but I don't use the car for a week.  

10linesLoyal
Enthusiast - Level 2

I'm not sure where some you get your information out of what you read but there is no mention of contract and this is not a debate of complaining on what we have but more or less a point to retain what we pay for. I don't have a contract except for the edge up plan which in return has nothing to do with data. Data is paid for separately as an option.  I pay for data that I don't get to keep as the rest of y'all experience as well.  I believe this thread is merely pointing out what we don't like about these features in a mere attempt to say Verizon to change them to meet the wants /needs of its consumers which apparently are the life blood of their operation. The rent is only partially correct if you consider a lease agreement into the equation but I guess for those whom rent/lease a home/aparment like you sign a contract with a cell provider then yes that makes sense. But that is one side to this coin. Verizon like most providers listens to the voices of their customers. If we all speak up about getting to keep what we don't use and pay for them maybe they can look at the big picture that some months fluctuate in usage and should be a consideration in consumer retention and attraction.  I do however think that those willing to sign a contract are at the mercy of Verizon's profit retention and deserve this as a wrong choice in just trying to score a free phone. With that, today consumers want what they pay for and want to save money. The edge up plan is great for that.  You get a phone, if you have a nice data plan then you get a credit for the phone and your only contact is with the phone not service.  So please look at what the purpose of this thread is for and don't change the subject.  If you want to see a benefit then fine speak up, but if all you want to do is get on here and speak against peoples opinions and change what this is about then go create your own thread and you can bash and troll with all the others. We want roll overs to keep what we pay for since we pay month to month and didn't sign a contract and aren't in a binding obligation.

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Weth
Legend

Speak only if I agree with everyone, huh. A differing opinion is hardly trashing and trolling.

You do have a contract, it is a month to month agreement that you agree to the first time you use your services in each period. That agreement is then in effect for the next 30 days. You agreed to that when you first signed up for services.

I do not even agree that with More Everything data is an "add on" The More Everything unlimited talk, text, and bucket of minutes is the core of the agreement. That is your rent. How big of a place determines your rent.  The phones, tablets, Mifi you add on add on services.

I am arguing against those saying this is my right, this is illegal, I "own" the data. That just is not true. I'm all for pushing Verizon to have more favorable terms for us. Unfortunately, the only thing I believe will actually make Verizon change is losing subscribers. So anyone that believes in this so strongly, the only thing that will work is moving your dollars to someone else.

I have no long term contracts with Verizon, buy my phones at full cost, and am ready to leave anytime I find a better deal for me and the deal is good enough to pay for the hassle of moving. I have taken every favorable carrot Verizon throws our way, with the best recently being the month to month discount, and 30 GB for $130. You can bet if rollover is offered I'll jump on it if the terms are favorable for me.

dad_of_2
Specialist - Level 1


I was thinking the same thing, :

"Speak only if I agree with everyone, huh. A differing opinion is hardly trashing and trolling."

marve979
Enthusiast - Level 3

Well good for that in that you like to spend the extra time and resources to manage your data usage, but let me know how you would agree to delayed data usage charges on your bill because of usage on extended networks or family base that is trusted by us customers willing to pay for the extra feature all to discover you could still go over your data, that is ridiculous for me to have to still spend extra time on my Verizon just to assure savings of at least $15, also when I pay rent I am paying for use of space not some virtual access to an amount of usage, data is very similar to a utility, the systems are not able to charge like any utility?  Use only what you pay for?  Does your electric company charge you for electricity you do not use?  Or better yet if you live in the country and you own a 200 gallon tank of propane, you expect to have all that you pay for or do you expect the gas company to come out an top off you tank for the same price of 200 gallons even though you only used 50 ?

Weth
Legend

You argue the rent is not a good example because something is real and physical (space)  vs virtual, then argue it should be counted like propane measures which is also real and physical? Just 2 different measurement methods.  Actual use vs preset amount for a set amount of resources. 

Electric company could could charge a set amount for a bucket of electricity.  No law against it.  

there is no doubt the cell companies, especially Verizon, price things to maximize their profits.  True competition will be the only thing that changes that.  We'll see it first with cable, but also with communications eventually. 

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10linesLoyal
Enthusiast - Level 2

I agree with you entirely.  We are paying for units of something not occupying a space/ house.  It only seems right to get the units you pay for and see them roll over or like most utilities you pay for what you use. They are more than capable for charging for what we use since they count our mb's like diet freaks count calories. Weth your relentless on being right! You just can't accept the simplicity. We want our units which we purchase.  If they want take our left overs and keep them then we should be prorated a refund for what we don't use.  We all get prorated for our usage on our plans depending on the time of month service begins in a month so the same should be applied for unused data.  But anyways like your message said before Weth you don't agree with our logic but you welcome it if it happens. I think you just need to make up your mind and either help us and voice it or keep trying to make everyone look like fools because their logic isn't yours. We want this to happen with or without you.  I want to see people being taken care of since corporate America has no problem raking in our money cash. We scratch their backs and sometimes it's nice to have it in return.

10linesLoyal
Enthusiast - Level 2

And electricity companies use meters to count.  Verizon has them to,  time to use them.