I've been dealing with a lock on my service because of a botched order for 3 days now. When I can get through to Verizon, which is next to never, they can't help me. They just pass me off to Apple. Why is it so difficult to actually talk to a rep? When you call, you have to jump through the digital assistant hoops before you can even be put on endless hold. It's a telecommunications company. Why is it so difficult to staff people during a pandemic? It's not like they can't, you know, telecommute!
Because not that many people enjoy doing a thankless job with angry people blaming them for everything.
Hello, v3r120n5uck5. We are here to help! It's important you are able to get an update on your order. We are sending you a Private Message now, to work with you. CourtneyM_VZW
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