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Define message “Welcome to Verizon wireless your call cannot be completed as dialed. Please check the number and dial again Announcement 14."
Cruzer160
Enthusiast - Level 2
‎07-01-2023 08:49 AM

I keep getting this message when attempting to call a family member 

“Welcome to Verizon wireless your call cannot be completed as dialed. Please check the number and dial again Announcement 14.”

-does this mean that number is still an active phone number assigned to the account holder, there is just an error routing the call to the actual phone? 

thanks for input

2 people had this problem.
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vzw_customer_support
Customer Service Rep
‎07-03-2023 08:58 AM

Thank you for reaching out to us, Cruzer160. This message usually means that the number is no longer in service. It has been changed or disconnected. 

~Ivone

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Cruzer160
Enthusiast - Level 2
In response to vzw_customer_support
‎07-14-2023 07:43 AM

Why doesn’t it  give that message than

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Cruzer160
Enthusiast - Level 2
In response to Cruzer160
‎07-14-2023 08:53 AM

Since it didn’t play an announcement 2 I’m assuming the number is still valid just not able answer 

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vzw_customer_support
Customer Service Rep
In response to Cruzer160
‎07-16-2023 07:53 AM

We're sorry for the inconvenience this is causing you. This message can also show up when a number is dialed incorrectly. Try making sure that there's a +1 as a prefix and try calling again.

~Jesse

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