My fiance can not make out going calls or receive or send text messages, but he can communicate through his messenger app... Is his phone possibly disconnected? When you call his number it goes right to voicemail
Hello there Peet1960! From the information you provided, there is a possibility that the line is disconnected. The messenger application can be used via Wi-Fi since it only uses data. Your fiancé can try to use the service without a Wi-Fi connection, if it doesn't go through then the line probably has no service. We hope this information helps you out.
~Ivone
Peet1960, we want to help as much as we can. We will be sending you a private note to further assist.
~Ivone
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