Disney+ Per Account NOT Per Line
wyobrew
Enthusiast - Level 1

I "upgraded" to four (4) PlayMore Unlimited Lines in December after being told by Telesales that each LINE would get their own Disney+ Bundle (Disney+, HULU, ESPN+) now I am being told it is per ACCOUNT. So for $10 more per line ($40/Month) I am only getting a $12.99 Value for the $40 I am paying Verizon. Buyer Beware!

Don't fall prey to the promotion if you're thinking each LINE get a private & secure account. Instead Verizon wants you to give away your login and password to other users on your account to "share" the promotion. It would have been better to just stay on the lower account and purchase three (3) $12.99 bundles directly from Disney, I'd even would have saved a $1.

I read other threads on this topic and tried creating the MyVerizon accounts under the other lines and they all still show "already connected" when I attempt to create a separate Disney+ account under those lines. Very unfortunate.

3 Replies
Tigerstep
Specialist - Level 3

It was never advertised as "per line". It's been one account since the original Disney+ for a year November 2019 promo. The qualifier for the free bundle is at least one line on Play More or Get More. You can stream up to 4 streams at the same time. If that doesn't work out, you're free to buy the bundle from Disney like everyone else.

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shotgunanybody
Enthusiast - Level 2

Ok I figured out how to fix this mess. Iโ€™m copying the answer from the Disney faq. It is right in your face but easy to miss.

โ€œYou can enroll in The Disney Bundle through your Add-Ons page in My Verizon if youโ€™re the Account Owner or Account Manager and you have a plan that's eligible for eitherโ€™โ€™

 

Do you guys see it? The key wording is only an โ€œaccount managerโ€ or โ€œaccount ownerโ€. You need to give each line account that registered for a my Verizon profile, manager access and theyโ€™ll be able to see the Disney bundle add on option when they log in via the app or browser

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vzw_customer_support
Customer Service Rep

We apologize for any confusion with the bundle promotion, wyobrew. You are not locked into the Play More plan for all your lines though. If you just want to keep the one that originally registered with the bundle, you can then move the other lines to any other Unlimited plan. Click here to learn how to update your account: http://spr.ly/6605HZawJ