Dropped calls Starlink
Ataraxy
Enthusiast - Level 2

Anyone experiencing dropped call with Starlink?  We have virtually no Verizon cell service at the house, so have to rely on the internet. Our calls are dropping at a scary rate ...we cannot complete any in or outbound calls without at least a couple of drops. Looking for a solution.   I have tried: removing/cleaning/reinserting the SIM, reset network settings, toggling on/off cell data, turning phone  off/on ...and rebooting the SL modem/router. All updates are current. SL forum has no answers  so far; some suggest micro-outages?     Any suggestion/solutions?

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Jwsabrina
Newbie

This just started happening. Did you find a resolution?

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jav6
Champion - Level 3

@Jwsabrina wrote:

This just started happening. Did you find a resolution?


What make/model phones are having this issue?    I assume you're using WiFi calling.  Are you getting enough cell signal where the phone is trying to switch from WiFi calling to cell service and dropping the calls?  Have you tried turning OFF cell service using Airplane mode and then turning WiFi on?

...Just another VZW customer...trying to offer some assistance...
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Ataraxy
Enthusiast - Level 2

Yes, it is resolved.  It was indeed the  issue of phone trying to connect to a poor/intermittent cell signal.. Turning on Airplane Mode fixed the problem. Thanks to those on this thread who recommended it.

It is a bit troublesome that the Verizon store employees had no clue. I am likely not the only one with this exact situation. They also have no useful local information about cell coverage and any plans to improve/extend same.