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Dropped calls
Blue323
Enthusiast - Level 2
‎03-18-2016 02:27 PM

Why is it that all of the sudden my phone has been getting dropped calls, and when I try to call back the person I was talking to the verizon automated says that it cant complete the number and to call *611, but when i call *611 I get the same verizon automation?! Its never happen before but about 3 weeks ago its been happening sporadically, very frustrating!Dr

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Re: Dropped calls
vzw_customer_support
Customer Service Rep
‎03-20-2016 02:44 PM

We always want you to have fantastic service, Blue323. What's the make and model of the device? What's the ZIP Code where you're located? Are any others experiencing this problem?
TimothyS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

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