Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone. OR get iPhone 13, on us for a limited time. With Select 5G Unlimited plans. Buy now
end of navigation menu
Dropped calls
Enthusiast - Level 2

Why is it that all of the sudden my phone has been getting dropped calls, and when I try to call back the person I was talking to the verizon automated says that it cant complete the number and to call *611, but when i call *611 I get the same verizon automation?! Its never happen before but about 3 weeks ago its been happening sporadically, very frustrating!Dr

Labels (1)
Re: Dropped calls
Customer Service Rep

We always want you to have fantastic service, Blue323. What's the make and model of the device? What's the ZIP Code where you're located? Are any others experiencing this problem?
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!