I have a family plan package with 3 phones. We moved to a new neighborhood 9 miles away and now I have very limited service inside my one story home. I spoke with the verizon tech rep and tried of few things, but none worked. Why am paying almost $200/month for little to no service? My work requires me to be on call several days out of the month. I cannot afford to have missed calls. The verizon rep told me that I could pay $250 for a signal booster, but refuse to pay extra for something that should be standard. They offered to discount it a few dollars, but I told them I am not willing to pay anymore for this service. I have been an excellent customer with verizon 15+ years. This is how verizon is taking care of me. I have starting to research other companies and was wondering if verizon charges each phone a cancellation fee or a package cancellation fee?
Each line is charged an ETF since each line has its own contract. If you last purchased a smartphone when signing a new two-year contract, the ETF is $350 minus $10 for each full month of the contract term you've completed (it's $175 minus $5 if you last purchased a basic phone).
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