Empty Trash Will Not Work in Cloud

[marielep]

I cleaned off my phone and am starting from scratch, so I logged into the Verizon cloud and deleted all my data from there (besides, I had already hit the storage limit). But I cannot empty the trash. It says there is a problem with the server and it cannot connect right now. I saw messages from people on this forum from two weeks ago with this problem and no solution to it. As of now, I have nothing backing up my phone and that's kind of annoying. I would appreciate any info you guys might have!

[TimMee]

Same problem for me!

[scrarjg]

Same here this is what I get when I try to empty the trash:

First I get this message :

This is taking longer than expected

We’re running into a little network traffic. Do you want wait for another 45 seconds? I reply Y then I get this screen:

Anyone have a working resolution?

[kh-taylarie]

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