I have talked to around 7 different agents and everyone says something different!
Hi Hello106, we're sorry for the issues you have encountered with your account. We would like to help you with this as much as we can. Can you please elaborate further on the issues you're encountering with your plan?
~Ivone
There probably aren't enough SOPs to conduct proper responses.
At least the upselling responses will always be there when you tell them what the issue is!
Start a new topic or ask questions in the open forum.
