Executive Team usual response time.
Sacombo
Newbie

I filled out the Executive Contact Form for some difficulties I was unable to resolve with several employees. I received the following response via email.  “Thank you for taking the time to talk to Verizon.  A member of our Executive team will be in contact with you.“ How long is the typical response time?

 

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Re: Executive Team usual response time.
vzw_customer_support
Customer Service Rep

Sacombo, we always want to ensure all your questions and concerns get addressed. It can on average take around 7-10 business days to hear back from our executive team depending on what is occurring. Was there something specific that you needed assistance with? 

 

-Christine

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