False advertising
Enthusiast - Level 1

Representives lied to me since i got service, traded in my old phone was told for 50 dollars extra i wouldnt owe anything, now i owe about 1200 for my phones,  i get 20 to 30 dropped calls a day, representives dont help, they keep running u around in circles and because i want to cancel service because of the lies and stealing, and of course i have to pay...for their mess ups !!!, would not recommend this company to anyone. 

1 Reply
Customer Service Rep

Hello, Six1, I'm very sorry you're feeling this way. We appreciate your loyalty and the last thing we want is to see you leave the Verizon family. We always strive to be transparent and are here to assist with your billing and your service concerns. So we can best assist, I will be sending a Private Note.