My First Responder discount was changed from $10/line (we have 4 lines so it was $40 total/mo discount) to $20 per account?? Apparently Verizon doesn't appreciate the sacrifice First Reponders make as much as others do who are offering much better discounts for risking our lives everyday for helping those in need of emergency services keeping the public safe. I have been a loyal Verizon customer for over 20 years...Time to shop around!
Verizon in Tacoma told me a month ago that it was $10 per line. I got validated by ID.me, but now Verizon website says every time that I could not be validated. If I wasn't working so blessed much over-time trying to cover all our calls, I would go and complain in person. The big V hasn't figured out that not all of its customers are One Delta Ten Tangos.
medic511, if you are still having issues validating your First Responder discount please let us know. We simply want you to receive the discount you qualify for. Thank you.