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In the Glen Burnie, MD area there are a bunch of deadzone spots. This has randomly happened over the course of this year.
What, if any, troubleshooting have you done with your phone? Sometimes, doing a network reset on your phone will resolve service issues. Carriers are always tweaking their network somehow, so if your SIM/eSIM is old, you may need a new one or your account reprovisioned so your phone knows to use all the current available spectrum for which your plan is eligible.
If you're using an iPhone, check your carrier settings to see if they need to be updated, and check what network band the phone is using.
We know its important to have service when you need it. If this is a new issue, use the troubleshooting link below to try a few troubleshooting steps. If you continue to have issues, we can take a look at the area with you, just let us know!
https://www.verizon.com/support/devices/
-Meg
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