We have a discount through my husbands employment. He was asked by Verizon to provide an employee e-mail address. He is a Federal Employee that does not have an e-mail that is available for use outside of the organization. We called Verizon. He was told to send them, via mail, e-mail or fax a copy of his pay stub so they could have it uploaded to their system. I think not! Verizon is not above being hacked. Why should we provide a pay stub with quite a lot of sensitive information to Verizon, so that they can have it stored in their system. Social Security numbers, wages, addresses, government pay codes and more information is on that pay stub. My husband told the woman on the phone that and she said just to bring the stub into one of their stores and they would upload the information. What part of, do not store my information on your server, do you not get? Why can I not take the pay stub to a Verizon store, have the employee or manager verify that it is a recent government pay stub and then that person can go into their system and check mark the box that says verified? We will probably leave Verizon because of the customer service agents attitude. Sad since we have been customers for well over 15 years.
If you're uploading a paystub or other proof of employment or affiliation, we ask that you black out the following:
- Tax Amount
- Banking Information
- Social Security Number
- Employee ID Number
This could have been clearer in the guidance for submitting proof of employment. I'd like to know what does Verizon do with all these pay stubs once employment has been verified? Given all the recent data breaches, having millions of pay stubs stored is quite unsettling.