Hey, Clamb1! I'd be happy to assist in regard to your device. Just to clarify, are you referring to the Home Phone Connect? How long has this been happening? *Aly
Thanks for reaching out to us about this here, Clamb1. The Home Phone connect is an awesome device to have, so I am happy to help in any way. What troubleshooting steps, if any have you performed already?-Dia
Thank you for that info and for your time and patience. Let's dig deeper into this matter to get your Home Phone Connect device working correctly. Has there been any damage to your device? Has it been recently moved from it usual location indoors?