Horrible Cell Service
Enthusiast - Level 1

I switched to Verizon in December 2022, I live in 77357 zip code and my cell service is horrible at my house. Our brand new IPhones constantly show SOS, dropped calls, breaks up can’t talk in the house. It’s frustrating the amount I pay and can’t even use my phone at my house. AT&T & T-Mobile work perfect here. Why is Verizon not up to par with great service in 77357? I want to switch providers so I don’t have to worry about my calls dropping or not being able to reach my kids because our phones are in random SOS mode. And yes, phones are up to date and so is bill. 

1 Reply
Customer Service Rep

This is not the experience we want for our customers, CHefner3! In a few moments, you'll receive a Private Note from us. Please repluy there, so we can look further into these service issues with you.