Horrible Reception
Tiggity4
Newbie

Been with Verizon for 20 years and ready to change providers. Lived in the same home for 7 years (Alexandria, VA). First 4 years 4 bars all the time. Last 2-3 years we get 2 bars max all the time. We have the new iPhone 14s.

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vzw_customer_support
Customer Service Rep

If you need assistance, we are just one message away. We can also assist you in other platforms depending on what best meets your needs, please click in the link below:

https://www.verizon.com/support/contact-us/

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vzw_customer_support
Customer Service Rep

Hello, Tiggity4, we're here and ready to help with your service concern. So we can get a better idea of your experience, we would like to ask some additional questions. How are voice, text, and data affected by the change in bars? Are you running into an issue with service both indoors and out? How far away form your home do you have to travel before service improves?

-Lauren

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vzw_customer_support
Customer Service Rep

Hello, we have attempted to reach you in Private Note but it appears you do not have this feature enabled. Please let us know once you have enabled this feature so we can message you. Otherwise, please use one of the following alternate methods to contact us for secure assistance 24/7: https://www.verizon.com/support/contact-us/

-Colin

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vzw_customer_support
Customer Service Rep

Your loyalty for these twenty years means the world to us! We'd be sad to see you leaving. Give us help and find the root cause of the issue. I'll be sending you a Private Note, so we can take a closer look.

~Maria

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Tiggity4
Newbie

Give me a booster or access to more cell towers  free of charge and call it a day. 

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