I have gotten several notifications that one of the lines on my plan has used up the allotted hotspot allowance.
However, NONE of the phones on my line have been using this feature!
It is turned off on all phones.
What can I do to make sure I don't get billed for an overage on something we are not using?
Itโs important that we find out why youโre getting notifications about a service youโre not using, RavynWytch. The answer to this lies in your account. Weโve sent a Private Note to continue our discussion. Looking forward to working with you there.
GeorgeS_VZW
Start a new topic or ask questions in the open forum.
